Cookie & Privacy Policy

At Finitor Wealth we take your privacy seriously and are committed to keeping you fully informed of your rights in relation to your personal data and how to contact us in the event you have a complaint. We aim to act in a transparent manner at all times and provide you with accessible information on how we use your personal data.

This Policy sets out in detail the type of personal information we may collect about you when you use our website and services.  It also explains how and when we will use, store and protect that information.

We may need to change this Privacy Policy from time to time by updating this page. Please check this page regularly to be informed of how we are protecting your personal data.

Please read this Privacy Policy carefully to understand our practices regarding your personal data.  If you have any questions, comments or concerns about any aspect of this Privacy Policy, please contact us at [email protected]

Information we collect

We will collect personal data on our website only if it is directly provided to us by you, the user, and therefore has been provided by you with your consent.  We may collect the following information: your email address, name, company name, home or work address, and telephone number. Normally you will only provide such details if you submit the contact form on our website.

We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

We use Google Analytics and Google Search Console.  We use these products to understand how the website is being used in order to improve the user experience.  User data is all anonymous.  The types of data collected includes: IP address, browser-generated information e.g., browser type, operating system, date and time of access, how long a person looks at a website etc.  Click here for an overview of Google’s Privacy Policy.

The legal basis for our use of your information

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you, including internal record keeping.  

Disclosure of your information

We may also share your data with other third parties we use to help us run our business e.g., marketing agencies or website hosts. We only allow third parties to handle your personal data if we are satisfied, they take appropriate measures to protect your personal data.

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Where we store your data

Personal data may be held on our systems, and those of our third-party agencies and service providers as described above.

Transferring your data

Under data protection law, we can only transfer your personal data to a country or international organisation outside the UK/EEA where: (a) the UK government or, where the EU GDPR applies, the European Commission has decided the particular country or international organisation ensures an adequate level of protection of personal data (known as an ‘adequacy decision’); (b) there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for data subjects; or (c) a specific exception applies under data protection law.

How long your data will be kept

We will not keep your personal data for longer than necessary.

Security

The transmission of information via the internet or email is not completely secure. However, we have put security measures in place by installing a Secure Socket Layer (SSL) on our website, which encrypts all data submitted via the online contact forms and web forms and protects your personal data.  We cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.  Once we have received your personal data, we will use our strict procedures and security features to try to prevent unauthorised access.

Use of cookies

We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our website.  Such information will not identify you personally – it is statistical data about our visitors and their use of our website. We may also gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive.  They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies.  Please note that should you choose to decline cookies you may be unable to access particular parts of our website. 

Your rights

You have the right to access information held about you by us free of charge. Please contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can email [email protected]. We will provide this information within one month of you requesting the data. You have the right to change the permissions that you have given us in relation to how we may use your data.  You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time again by emailing us at  [email protected].

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights.

How to complain

Please contact us if you have any query or concern about our use of your information. We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner or any relevant European data protection supervisory authority. The Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint or telephone 0303 123 1113.